Privacy Policy - Soft Woodpark

1. Introduction

Welcome to Soft Woodpark ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website softwoodpark.sbs (the "Site"), including any content, functionality, and services offered on or through the Site.

Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

2.1 Personal Information

When you interact with our Site, we may collect personal information, such as:

Name, email address, and contact details when you subscribe to our newsletter or contact us
Information provided when completing forms on our Site
Records and copies of your correspondence if you contact us

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing actions, including:

Device information (e.g., IP address, browser type, operating system)
Usage details (e.g., referring/exit pages, date/time stamps, clickstream data)
Location data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are small data files stored on your device. They may be set by us (first-party cookies) or by third parties (third-party cookies).

Types of cookies we use:

Essential cookies: Required for the basic functionality of the Site
Analytical/performance cookies: Allow us to recognize and count visitors and analyze Site usage
Functionality cookies: Enable us to remember your preferences
Targeting cookies: Record your visit to our Site, the pages you visit, and the links you follow

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.

3. How We Use Your Information

We use the information we collect about you or that you provide to us for the following purposes:

To present our Site and its contents to you
To provide you with information, products, or services that you request from us
To fulfill any other purpose for which you provide it
To send you newsletters and other communications you have requested
To notify you about changes to our Site or any products or services we offer
To improve our Site, products, services, and customer communications
To analyze Site usage and gather demographic information
For any other purpose with your consent

4. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business
To comply with any court order, law, or legal process, including responding to any government or regulatory request
To enforce our Terms of Service and other agreements
If we believe disclosure is necessary to protect the rights, property, or safety of Soft Woodpark, our users, or others
In connection with a business transaction such as a merger, acquisition, or sale of assets
For any other purpose disclosed by us when you provide the information
With your consent

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes without your consent.

5. Analytics and Advertising

We use third-party analytics services, such as Google Analytics, to help us understand how users interact with our Site. These services may collect information about your online activities over time and across different websites.

We also use services like Facebook Pixel to measure advertising effectiveness and deliver targeted advertisements about our content that might interest you after you visit our Site. These services use cookies and similar technologies to collect information about your interactions with our Site and other websites.

You can opt out of targeted advertising by:

Visiting Digital Advertising Alliance
Visiting Network Advertising Initiative
Using your device or browser settings to limit tracking

6. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site.

7. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to rectify inaccurate personal information
The right to request deletion of your personal information
The right to restrict or object to processing of your personal information
The right to data portability
The right to withdraw consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Email Communications

If you no longer wish to receive communications from us via email, you may opt-out by:

Clicking the "unsubscribe" link in our emails
Contacting us directly with your request

9. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our files.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Site, you consent to the transfer of your information to these countries. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries in which we process it.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Soft Woodpark
Flat 18n Smith Fall
New Karlmouth HR9 7XU
United Kingdom

Email: [email protected]
Phone: +44 5122 968740